We wanted to keep you up to date with our action plan after the PM’s latest COVID-19 information.
We are open as normal on Monday 2nd November 4-6pm and Tuesday 3rd November 9-11am.
From Wednesday 4th of November the following plan will come into effect:-
🐾 Yes we can stay open - but it will be via click & collect or delivery only. We will be taking orders via our website, email & phone. We would urge you to place orders via the website but we completely understand that this isn’t always possible. As before we will be as flexible as we possibly can.🐾
🐾 If you are able to collect your order via our click & collect service we would appreciate it if you could collect your order. This will allow us to accommodate Key Workers, Vunerable customers and those who are shielding 🐾
🐾 Click and collects MUST be pre-arranged. We will be offering this option during our weekday opening hours of Monday 4-6pm, Tuesday 9-11 & Friday 9-11. When you place your order please advise when you would like to collect. Your collection request will be confirmed. This will enable us to manage customers social distancing. Click & Collects will not be available on Saturday’s until further notice.🐾
🐾 We will try to accommodate Key Workers as much as possible 🐾
🐾 Our Nationwide deliveries will still carry on as normal - please keep in mind that the couriers will be extremely busy and the delivery may take 48hrs instead of 24hrs. We will be adding extra packaging to ensure your delivery arrives to you in the best condition 🐾
🐾🐾 All of our customers mean the world to us and we will do our upmost to accommodate requests wherever possible. We would ask that you give us as much notice as possible so that we are able to get our delivery runs scheduled. We will be giving you regular updates on the delivery days for particular postcodes 🐾🐾
🐾🐾 We would advise you to keep your freezer topped up as things are so uncertain. This being said please don’t panic buy. We were there for you during the last lockdown and we are still here for you now 🐾🐾
Stay safe everyone, we hope you have you in store again soon. 😢🙏🏻