We know this is a worrying time for all of our customers and a number of you have been asking about disruption to deliveries and stocking levels in the current situation so we wanted email you and reassure you with an update.
It is very much business as usual - our shop is still open, our personal door to door deliveries are still the same other than the precaution that we leave the food on your doorstep or in a safe place. In the shop you will find Dermopt Hand Sanitiser for use when you enter the shop.
We are working with our suppliers to ensure we have the stock to meet your orders, and are processed, packed and delivered as per our usual timelines. Courier deliveries are still the same.
We have plenty of stock and would urge against any sort of panic buying both - the same number of dogs will still be consuming the same volume of food each week!
This is obviously an ever changing situation, however Parcelforce, our courier, has assured us that deliveries continue as normal, meaning we can get your orders to you over the coming weeks; of course should anything change we will be contacting you via email.
Stay safe and healthy and feel free to contact us with any specific issues. If you do need to self isolate please advise us - your delivery will still be delivered we can just advise parcelforce to leave in a safe place. If you usually purchase from our shop and are self isolating you can take advantage of our door to door delivery service.